Mr Kendall on Making Decisions (1:44 minutes) Mr Kendall is asked five questions on leadership. This video is on the second question, “Describe the “process” you personally go through to make decisions during major program and milestone reviews? He notes that he tries to get to a threshold of knowledge, often that is to assess the knowledge of the person that is making the recommendations. How deep is their knowledge? It is not salesmanship, or puffery or vague words that he is looking for. He is also not comfortable with making decisions without knowledge, since that becomes a decision on who to trust.