Search for tag: "customer support management"

Performance-Based Logistics (PBL) Success Story

Betsy Lederer (DAU) leads a roundtable discussion with Larry Garvey (NAVSUP) and Jeff Heron (NAVAIR) about the success that Performance Based Logistics has afforded the DoD. To listen to the FULL…

From  James Wilkerson 0 likes 949 plays 0  

Product Support Strategy Development Tool

This video provides an overview of the Product Support Strategy Development Tool.

From  Media Archive 2 likes 1,108 plays 0  

Product Support Manager Guidebook

This video provides an overview of the Product Support Manager Guidebook. Related Resources Product Support Manager (PSM) Reference Repository 10 USC 2337. Life-Cycle Management and Product…

From  Shawn Harrison 0 likes 4,334 plays 0  

IPS Element Guidebook Demo

This video provides an overview of the Integrated Product Support Element Guidebook.

From  Media Archive 0 likes 5,732 plays 0