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CCC - Enterprise Services Management duration 1 hour 0 minutes CCC - Enterprise Services Management CCC - Enterprise Services Management	CCC - Enterprise Services Management Ms. Karen Gomez, DISA, describes the latest policy and guidance on IT Service Management. customer service standards service management help desk it support service desmf dodi 8440 it service management itsm From Robert Skertic 0 likes 51 plays 0 Department / Directorate Foundational Learning Directorate Media Deployment Public iCatalog Course Area ISA iCatalog Course ID ISA 201